If you are not 100% satisfied with your purchase, please send the product back for a full refund within 14 calendar days of purchase. You are required to pay shipping with tracking. You will not be able to return products that are labeled “Close Out”. Once we receive a returned item, after inspection and approval, you will be granted a full refund minus $3 per item for shipping, handling, & processing. Please note that our custom orders are not refundable.